Legal notice, privacy and cookies
Legal information about this website and how we process the data you give us.
Last updated: November 2026
Legal notice
In accordance with Article 10 of Spanish Law 34/2002 on Information Society Services and E-commerce (LSSI-CE), the owner of this website is:
- Owner: Chukum International SL
- Tax ID (CIF): B16689770
- Address: Calle José Ortega y Gasset 28, planta baja, puerta B, 28006 Madrid (España)
- Email: eurosales@chukum.com.mx
- Registry details: [PENDIENTE: Registro Mercantil de Madrid, tomo ___, folio ___, hoja M-______]
Purpose. This site provides information about Chukum finishes and the services of Chukum International SL in Europe. Technical information and coverage rates are indicative and are not a binding offer; the terms of each supply are set in the corresponding quote.
Intellectual and industrial property. The «CHUKUM AGUA DE CHUCUM» trademark is registered in the European Union (EUIPO no. 017953162, classes 2 and 19). The «chukum» trademark, the logo, the texts and the photographs on this site belong to Grupo Chukum or to its clients, who have authorised their use. They may not be reproduced without prior written permission.
Liability. The owner is not responsible for the use third parties make of the information on this site, nor for the content of linked external sites.
Governing law. This notice is governed by Spanish law. The courts of Madrid have jurisdiction over any dispute, unless consumer law provides otherwise.
Privacy policy
Data controller: Chukum International SL, CIF B16689770, Calle José Ortega y Gasset 28, planta baja, puerta B, 28006 Madrid (España). Contact: eurosales@chukum.com.mx.
Data we process. The data you give us in the contact form or by email: name, company, email address, country, professional profile, type of request, square metres and message.
Purposes and legal basis.
- Answering your request for information, a quote or samples: pre-contractual steps at your request (Art. 6(1)(b) GDPR).
- Managing relationships with distributors, specifiers and applicators: legitimate interest in developing our commercial network (Art. 6(1)(f) GDPR).
- Sending you commercial news: only with your express consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.
Retention. While your request is handled and, if no business relationship follows, for a maximum of 2 years. If there is a business relationship, for its duration and the subsequent legal periods (for example, tax and commercial).
Recipients. We do not disclose your data to third parties unless required by law. To provide the service we use providers acting as processors: web hosting and forms (Netlify), corporate email and storage (Microsoft 365), sales task management (Asana) and automation between these tools (Zapier). Grupo Chukum companies in Mexico (manufacturing and technical support) may access the data needed to handle your project.
International transfers. Some of these providers and the group companies are outside the European Economic Area (United States and Mexico). Transfers rely on the EU-US Data Privacy Framework where the provider is certified, or on standard contractual clauses approved by the European Commission.
Your rights. You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to eurosales@chukum.com.mx and stating the right you are exercising. If you believe your request was not handled properly, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or your local supervisory authority.
Automated decisions. We do not make decisions based solely on automated processing, nor do we create profiles.